How One Charleston Small Business Does It

Customer Experience: How one Charleston small business beats the competition

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Earlier this month, I shared 3 marketing secrets of Manhattan…
3 Marketing Secrets of Manhattan Business Owners

3 Marketing Secrets of Manhattan Business Owners

I was given the opportunity to spend two weeks in New York City,…
3 Ways To Convert Customer Service Calls Into Sales

3 Ways To Convert Customer Service Calls Into Sales

I was working with a new client this week and one of my roles…
3 Tactics to Tie LinkedIn to Content Marketing

3 Tactics to Tie LinkedIn to Content Marketing

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Are you using LinkedIn beyond giving status updates? LinkedIn…
5 Tips For Building Trust With Customers

Meet Lynnelle: Scent of Freedom

Thursday guest post:  Our Thursday guest posts introduce you…
dangers of misused social media

Are you losing business from misused social media?

Misused social media can kill your business before you even land…
5 Tips For Building Trust With Customers

5 Tips for Building Trust with Customers

When I say the name Tiger Woods, what immediately comes to mind? Perhaps…
5 Tips For Building Trust With Customers

How to lose a customer: Learn from American Airlines

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The trend in sales and marketing has shifted focus from selling…
5 Tips For Building Trust With Customers

Is your customer service killing your business?

What makes some brands so successful with social media? The…
5 Tips For Building Trust With Customers

Empowered employees = 250,000 “likes”, a stronger community, a successful business

Ask any successful business owner what is their greatest asset…