Spin Sucks Review: It's a force field for your business

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This morning’s headline: General Motors executives to face…

Planning: The timeless leadership lesson

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There is a popular quote attributed to Benjamin Franklin, "Failing…

How to lose a customer: Learn from American Airlines

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The trend in sales and marketing has shifted focus from selling…

Is your customer service killing your business?

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What makes some brands so successful with social media? The…

Crisis: The effects of social media and one thing every small business should do

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Today I want to share about a topic that every company, regardless…